Privacy Policy

1.1 Information You Provide

• Account Information: When you create a wallet or identity, you may provide information such as email addresses, usernames, or KYC documentation.
• Transaction Information: Blockchain transactions you initiate, including sender/receiver addresses, amounts, and transaction data.
• Communication Data: Messages, feedback, or support inquiries you send to us.
• Governance Participation: Votes, proposals, and other governance-related activities.

1.2 Information Collected Automatically

• Usage Data: How you interact with the Services, including pages visited, features used, and time spent.
• Device Information: Device type, operating system, browser type, IP address, and unique device identifiers.
• Log Data: Server logs, error reports, and performance metrics.
• Cookies and Tracking: Cookies, web beacons, and similar tracking technologies (see Section 4).

We use the information we collect to:

• 2.1 Provide, operate, and maintain the Services
• 2.2 Process transactions and facilitate network operations
• 2.3 Verify identities and comply with KYC/AML requirements where applicable
• 2.4 Respond to support requests and communicate with you
• 2.5 Improve and optimize the Services through analytics and research
• 2.6 Detect, prevent, and address fraud, security issues, and illegal activities
• 2.7 Comply with legal obligations and enforce our Terms of Service
• 2.8 Send administrative information, updates, and notifications
• 2.9 Conduct governance operations and facilitate community participation

Important: Blockchain Transparency

Tenzro Ledger is a public blockchain. All transactions, smart contract interactions, and on-chain activities are publicly visible and permanently recorded.

This means that:

• " Your wallet address and transaction history are publicly accessible
• " Anyone can view your token balances and transfers
• " Smart contract interactions are visible to all network participants
• " Data cannot be deleted or modified once written to the blockchain
• " Third parties may analyze blockchain data to identify patterns or link addresses to identities

4.1 Types of Cookies

We use cookies and similar technologies to:

• Essential Cookies: Required for basic website functionality (e.g., session management, security)
• Analytics Cookies: Help us understand how users interact with the Services
• Preference Cookies: Remember your settings and preferences

4.2 Managing Cookies

Most web browsers allow you to control cookies through settings. Note that disabling cookies may limit your ability to use certain features of the Services.

We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf (hosting, analytics, support)
• KYC/AML Providers: Identity verification services when required by law or regulation
• Legal Authorities: Law enforcement, regulators, or courts when required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• With Your Consent: When you explicitly authorize sharing

We do not sell your personal information to third parties.

We implement industry-standard security measures to protect your information, including:

• " Encryption of data in transit and at rest
• " Regular security audits and assessments
• " Access controls and authentication mechanisms
• " Monitoring for unauthorized access

However, no method of transmission or storage is 100% secure. You are responsible for maintaining the security of your private keys and wallet credentials.

We retain your information for as long as necessary to:

• " Provide the Services and fulfill the purposes outlined in this Privacy Policy
• " Comply with legal, regulatory, or accounting requirements
• " Resolve disputes and enforce our agreements

Note: Blockchain data is permanent and cannot be deleted.

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information (subject to legal and technical limitations)
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to certain processing activities
• Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, contact us at team@tenzro.com. Note that blockchain data cannot be deleted or modified.

The Services are accessible globally. Your information may be transferred to, stored, and processed in countries other than your own.

We implement appropriate safeguards to ensure your information receives adequate protection in accordance with applicable data protection laws.

The Services are not intended for individuals under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

The Services may contain links to third-party websites, applications, or services (e.g., AI model providers, bridge protocols, wallets).

We are not responsible for the privacy practices of third parties. Please review their privacy policies before providing any information.

We may update this Privacy Policy from time to time. Material changes will be announced through official channels, and the "Last updated" date will be revised.

Your continued use of the Services after changes are made constitutes acceptance of the updated Privacy Policy.